Curriculum Vitae

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My background is a mix of theater storytelling and retail leadership. Writing for theater taught me how to build frameworks and think about how a 'user' experiences a narrative. In fashion retail, I managed a team of 13 and ran a store solo for five months—an experience that grounded me in people management and day-to-day coaching.

Today, I use that experience to bridge the gap between digital and physical retail. I enjoy taking a project from the early strategy phase all the way to delivery. My goal is always to cut through the noise: I design experience architectures that reduce complexity and focus on clear, high-conversion user journeys.

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Experience

2021 - present

UX Designer

IU INTERNATIONALE HOCHSCHULE, remote

  • Led UX for marketing website, internal CMS, and application portals streamlining the end-to-end product ecosystem.

  • Launched CV builder and finance tools, driving a 20–25% increase in user engagement .

  • Redesigned core user flows, resulting in an 18% lower bounce rate and a 12% conversion lift.

  • Delivered onboarding flows with 72.8% (DE) and 44.6% (INTL) completion rates, improving applicant quality through early filtering.

  • Optimized information architecture, reducing customer support queries by 15% through improved self-service journeys.


2018 - 2020

E-Commerce Manager

MARION HEINRICH, Munich

  • Managed transition from static site to e-commerce platform, driving a 40% revenue increase in year one.

  • Achieved 30% conversion rate by optimizing navigation and checkout flows.

  • Boosted engagement and satisfaction via data-driven UX and improved site architecture.


2018

Assistant Store Manager

SANDRO, Munich


2016 - 2018

Assistant Store Manager

ZADIG & VOLTAIRE, Munich


2016

Junior Fashion Product Editor

MYTHERESA.COM, Munich


2015 - 2016

Customer Consultant

A2A ENERGIA, Milan

Education

2023

Analytics & User Experience

NN/G


2018

UX Design Certification

CAREERFOUNDRY


2011-2014

Theater Writing

SCUOLA DI TEATRO PAOLO GRASSI, Milan


2013

Personal Shopper

IED ISTITUTO EUROPEO DI DESIGN, Milan


2007 - 2011

Italian Literature

UIVERSITÀ CATTOLICA, Milan

Get in touch

Interested in working together or learning more about my experience? Please feel free to reach out. I’m always open to new opportunities and meaningful conversations.

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