Curriculum Vitae
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My background is a mix of theater storytelling and retail leadership. Writing for theater taught me how to build frameworks and think about how a 'user' experiences a narrative. In fashion retail, I managed a team of 13 and ran a store solo for five months—an experience that grounded me in people management and day-to-day coaching.
Today, I use that experience to bridge the gap between digital and physical retail. I enjoy taking a project from the early strategy phase all the way to delivery. My goal is always to cut through the noise: I design experience architectures that reduce complexity and focus on clear, high-conversion user journeys.
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Experience
2021 - present
UX Designer
IU INTERNATIONALE HOCHSCHULE, remote
Led UX for marketing website, internal CMS, and application portals streamlining the end-to-end product ecosystem.
Launched CV builder and finance tools, driving a 20–25% increase in user engagement .
Redesigned core user flows, resulting in an 18% lower bounce rate and a 12% conversion lift.
Delivered onboarding flows with 72.8% (DE) and 44.6% (INTL) completion rates, improving applicant quality through early filtering.
Optimized information architecture, reducing customer support queries by 15% through improved self-service journeys.
2018 - 2020
E-Commerce Manager
MARION HEINRICH, Munich
Managed transition from static site to e-commerce platform, driving a 40% revenue increase in year one.
Achieved 30% conversion rate by optimizing navigation and checkout flows.
Boosted engagement and satisfaction via data-driven UX and improved site architecture.
2018
Assistant Store Manager
SANDRO, Munich
2016 - 2018
Assistant Store Manager
ZADIG & VOLTAIRE, Munich
2016
Junior Fashion Product Editor
MYTHERESA.COM, Munich
2015 - 2016
Customer Consultant
A2A ENERGIA, Milan
Education
2023
Analytics & User Experience
NN/G
2018
UX Design Certification
CAREERFOUNDRY
2011-2014
Theater Writing
SCUOLA DI TEATRO PAOLO GRASSI, Milan
2013
Personal Shopper
IED ISTITUTO EUROPEO DI DESIGN, Milan
2007 - 2011
Italian Literature
UIVERSITÀ CATTOLICA, Milan
Get in touch
Interested in working together or learning more about my experience? Please feel free to reach out. I’m always open to new opportunities and meaningful conversations.
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